How to get referred

Getting started

To be able to receive a clinical assessment or treatment here, you’ll first need to be referred by your GP or a non-medical referrer.

If you would like a booked appointment, we will contact you to make your first appointment and send a confirmation letter with any other information relevant to the examination you’ll be having with us.

If you can’t make it to your appointment please contact the centre to let us know as soon as possible. We’ll do our best to reschedule your appointment for the date and time that suits you.

What to expect next

We will send you an appointment letter with the day, time and venue of your consultation plus any other details about what we may need you to do before your appointment.

Some frequently asked questions:

  • What happens if I can’t keep my appointment?
    Please call us on 0333 321 0959 as soon as possible so that we can arrange a new appointment and allow someone else to take your original appointment.
  • What do I do if I have a visual, hearing or mobility problem?What do I do if I need an interpreter or signer?
    In either of these cases, please contact us on 0333 321 0959.
    We will do our best to ensure that you receive the help you need to get the most from your visit.